Frequently Asked Questions (FAQ) and Contact Information

How do I place an order? Browse our online catalog, add items to your cart, and proceed to checkout. We accept all major credit and debit cards.

What are your shipping options? We offer standard and express delivery. Standard delivery usually takes 3-5 business days within the UK. Express delivery is available for faster service.

What is your returns policy? Unopened medications can be returned within 14 days for a full refund. Contact customer service to initiate the return process and receive instructions.

Is my information safe? Yes, we use secure encryption to protect your personal and financial data. Your privacy is our priority.

What if I have questions about a specific medication? Consult your doctor or pharmacist for personalized advice. Our customer service team can assist with order related questions, but cannot provide medical guidance.

How can I contact customer service? You can reach us via email at support@airaidexpharmacy. com (replace with your actual email). We aim to respond within 24 hours.

What are your operating hours? Our customer service team is available Monday to Friday, 9 AM to 5 PM GMT.

Do you offer prescription refills? Please provide your prescription details when ordering refills. We will process your request as quickly as possible.

Note: Always follow your doctor’s instructions when taking medication.