We understand you may have questions. Here are some answers to help you.
Shipping and Delivery
- How long does 2-day delivery actually take? Delivery usually arrives within 48 hours of order processing, excluding weekends and holidays. You’ll receive tracking information to monitor its progress. What if my package is delayed? Contact our customer service immediately. We’ll investigate and provide updates. What shipping methods do you offer? We currently use expedited shipping via a reputable courier.
Product and Payment
- What forms of payment do you accept? We accept Visa, Mastercard, American Express, and PayPal. Is my order information secure? Yes, we use industry-standard encryption to protect your data during checkout. What is your return policy? Unused and unopened products can be returned within 7 days for a full refund. Please contact us first for instructions.
Privacy and Confidentiality
How do you protect my privacy? Your information is handled with strict confidentiality. We do not share your details with third parties. How is my order packaged? Your order is discreetly packaged to ensure privacy during delivery.
Need further assistance? Contact our dedicated customer support team via phone or email; details are available on our contact page.
