First, create an account. This usually involves providing your name, address, and date of birth. You’ll also need your insurance information if applicable.
Finding Your Medications
Search for your medication using the drug name or generic name. Use the search bar provided. If you can’t find it, check the spelling or try a different name.
- Many pharmacies have helpful search filters, like by brand name or generic equivalent. Consider using the Rx number if you have it readily available.
Prescription Upload & Verification
Next, upload a clear photo of your prescription. Ensure all information is legible. The system will verify your prescription against your profile details. Expect a short verification delay.
Use a well-lit area for optimal image quality. Make sure the entire prescription is in the frame. If you experience any issues, contact customer support for assistance.
Review & Checkout
Review your order carefully. Check the medication, dosage, and quantity. Confirm your shipping address. Choose your preferred payment method and complete the purchase.
Delivery & Tracking
Once your order is processed, you will receive a confirmation email with tracking information. Track your package online using the provided link. You’ll receive another notification when the package arrives.
Customer Support
If you encounter problems, contact customer support through their online chat, phone, or email. They’re available to answer your questions and offer help.
Frequently Asked Questions
Common Issues and Their Solutions
- Problem: Prescription not accepted. Solution: Check for legible information and try re-uploading a clearer picture. Contact support if needed. Problem: Payment declined. Solution: Verify your payment information and try again. Contact your bank or card provider for assistance. Problem: Order delayed. Solution: Check your tracking information. If there are significant delays, contact customer support.
