Dealing with Potential Issues: Returns, Refunds, and Customer Service

Contact our customer support team immediately if you encounter any problems with your order. We’re available 24/7 via email at support@example. com or by phone at +1-555-123-4567.

Returns

For unopened alli packs, returns are accepted within 30 days of purchase. A full refund (excluding shipping) will be processed once we receive the returned item. Download the return form Here. Include a copy of your order confirmation. Ship your return using a trackable method to ensure safe arrival.

Refunds

Refunds are processed within 5-7 business days of receiving your return. You’ll receive an email confirmation once your refund is complete. If you haven’t received your refund within 10 business days, please contact our customer support.

Customer Support Response Times

Contact Method Average Response Time
Email Within 24 hours
Phone Within 1 hour

Damaged or Incorrect Orders

If you receive a damaged or incorrect order, take clear photos of the package and its contents. Then, contact customer support within 2 days of delivery. We will arrange a replacement or refund as soon as possible.